4RoadService adds search by interstate exit for stranded drivers

4RoadService launched a new search tool that lets drivers and dispatchers find roadside help by highway and exit number instead of a city or address. The feature is designed to speed up service when a breakdown happens on unfamiliar roads across the U.S. and Canada.

Why it matters: - Drivers and truckers often lose time after a breakdown because they cannot pinpoint their exact location. - The new search option is meant to shorten that delay by letting users search from the nearest exit sign they remember. - Faster location matching can help stranded vehicles reach towing, repair, tire and parking help more quickly.

What happened: - 4RoadService launched a search-by-interstate-exit feature for its online directory and mobile app. - Users can type a highway and exit number, such as "I-87, Exit 16," instead of a city, state or address. - The feature is live across 4RoadService's directory of more than 30,000 mobile repair, towing, tire and roadside service providers in the U.S. and Canada. - The tool is available at 4roadservice.com and through the 4RoadService app for iOS and Android.

The details: - The search tool surfaces nearby, verified providers for heavy-duty towing, truck and trailer repair, tire repair and service, reefer repair, truck stops and parking. - The company said the feature works for drivers, fleet dispatchers and owner-operators. - Brian Telford, founder of 4RoadService, said drivers often know the last exit sign they passed even when they do not know their exact coordinates. - AAA responded to more than 27 million roadside assistance calls in 2024, underscoring how often stranded drivers need quick help. - Industry data shows that not knowing a vehicle's precise location is one of the biggest causes of delays in roadside service.

Between the lines: - The update reflects a practical shift in roadside search behavior from formal addresses to the landmarks drivers actually remember. - For fleets, that could reduce back-and-forth between dispatchers and drivers at the moment speed matters most. - For 4RoadService, the feature strengthens a directory business built around fast matching between breakdown location and available providers.

What's next: - Drivers and dispatchers can use the new search-by-exit option immediately on the website and in the mobile app. - 4RoadService will continue serving its U.S. and Canadian network of roadside, towing and repair providers as breakdown requests come in.

The bottom line: - 4RoadService is trying to make roadside help easier to find by replacing precise-location searches with something stranded drivers are more likely to know: the nearest highway exit.